Free to search, contact, post appeals or register items
   
FREQUENTLY ASKED QUESTIONS
     
 
What if there isn’t a category for what I wish to add to the Missing List?
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How do I know that someone who responds to my FOUND appeal is genuine?
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How do I know that someone who responds to my LOST appeal is genuine?
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When I record property ownership information on the Missing List database will anyone else be able to view it?
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How can I add a person to the Missing List?
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If I have information about a crime for which there is not yet an appeal or, for that matter, a potential crime can I report this on the Missing List?
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How confidential is contact with the Missing List?
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Does the Missing List database take a percentage of any reward?
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What’s the difference between the Missing List and Crimestoppers?
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How long will my appeal stay on the Missing List?
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What territory does the Missing List cover?
   
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  What if there isn’t a category for what I want to add to the Missing List?  
  It really is unlikely that there isn’t a category for what you want to enter. Items that are not specifically mentioned can go in the General Valuables category. If there is a facility that you need for which we don’t currently cater by all means suggest it. See Feedback >>  
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  How do I know that someone who responds to my found appeal is genuine?  
  Short answer, you don’t. And you should conduct your dealings with them accordingly. If someone claims that they own the item that you have found they have to prove it to you beyond all reasonable doubt, that simple. To claim a found item a user has to have registered with us which we believe will mitigate against fraudulent claims.  
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  How do I know that someone who responds to my lost appeal is genuine?  
  You have to ask yourself this question; “Why would anyone claim that they had found something when they haven’t?” Possible answers run from malice, nuisance, and fraud to plain misunderstanding. Bottom line, you want to believe them but you also have to protect yourself see User Safety for more >>.  
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  When I record property ownership information on the Missing List database will anyone else be able to view it?  
  When you register with The Missing List you receive a unique username and password without which no one will be able to access your data. No information that you register in your Record Area will be viewable on the Missing List website or viewable by anyone but you.  
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  How can I add a person to the Missing List?  
  The subject of missing people is extremely sensitive and in this area we work closely with Missing People (formerly The National Missing Person’s Helpline) and the Police. Presuming that the missing person has been reported to the police we suggest that you contact Missing People on 0500 700 700 and by arrangement with them we will feature your appeal on our site.  
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  If I have information about a crime for which there is not yet an appeal or, for that matter, a potential crime can I report this on the Missing List?  
  Yes. Just go to Unreported Crime, select the general location in which you believe that the offence is most likely to take place, and post a message to the appropriate police authority. But please note that it is a serious offence to waste police time.   
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  How confidential is contact with the Missing List?  
  Your relationship with the Missing List is similar to your relationship you’re your ISP. We are just offering a facility for you to use. Posting an appeal or responding to an appeal there is no one looking over your shoulder. The only exception to this is the ‘illegal’ word filter which automatically reject postings using inappropriate terms or if another user reports an abuse.  
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  Does the Missing List database take a percentage of any reward?  
  The Missing List takes no financial interest in rewards offered or claimed. When you make contact with another Missing List user you are entering into a direct relationship. As long as it conforms to UK law any financial arrangement that you enter into is no business but your own. For more see Safety >>  
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  What’s the difference between the Missing List and Crimestoppers?  
  To start with Crimestoppers is a charity. Although the Missing List process directs funds to charities (including Crimestoppers) the Missing List is a commercial enterprise. The second difference is that Crimestoppers offer telephone contact whereas the Missing List is internet only. Thirdly you can’t add your own appeals to Crimestoppers and that’s primarily what the Missing List is set up to do.  
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  How long will my appeal stay on the Missing List?  
  Simple answer, as long as you wish. There is, however, an obligation under the Data Protection Act to take reasonable steps to keep information up-to-date. Every three months we automatically email people* who have made a posting to ask them if they wish to continue with the appeal.  
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  What territory does the Missing List cover?  
  Right now our focus on the UK and Eire, but that’s not to say that an appeal has to be bounded by geography. Anyone within the UK and Eire can make an appeal relating to a subject located anywhere in the world. People who wish to post an appeal who are not within the EU are requested to contact the Missing List for clearance.  
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